What to include when you ask for a quote
The fastest quotes usually come from a few plain facts. Tell us what you need, where it is, and what problem you are trying to solve. If the job is for a home in New Park, a shop in Galeshewe, a workshop in Roodepan or a site in Upington, the basics are much the same. We use that information to work out supply, labour, equipment sizes and any extra items needed for a proper installation or repair.
Please include measurements where you can. For air-conditioning, room size in square metres helps a lot. For refrigeration, tell us the cabinet size, cold room dimensions or what is going wrong with the current unit. For pumps, mention borehole depth, tank size, water pressure or the distance the line needs to run. If you are asking about solar backup, list the appliances you want covered during load-shedding and how long you want them to run.
- Site address or suburb
- Type of equipment or system needed
- Room or area size in metres
- Photos of the current setup
- Any faults, strange noises or leak s
- Preferred timing for installation or repair
How our quoting process works
Once we receive your request, our team checks the details and decides whether we can quote from the information provided or whether a site visit is needed. Some jobs are straightforward, like a replacement pump, a split unit service or an auto aircon re-gas. Others need a closer look, especially cold rooms, ventilation runs, larger workshop cooling or solar backup work where loads and wiring matter.
If a site visit is needed, we will arrange a time that suits your schedule. In Kimberley and nearby areas, we try to keep visits practical and avoid unnecessary delays. We know municipal access rules, workshop hours and the reality of working around trading times, school runs and hot afternoons. If parts are needed for a repair, we will say so clearly before any work goes ahead.
Quotes for air-conditioning and ventilation jobs
Air-conditioning quotes depend on more than just the unit size. We look at the room use, sun exposure, ceiling height, insulation and how many people work or sleep in the space. A small office in New Park needs something different from a takeaway kitchen in Roodepan or a boardroom in central Kimberley. Ventilation also needs the right airflow, not just a fan on a wall.
If you are requesting a quote for a new install, it helps to send these details:
- Room dimensions and ceiling height
- Window direction and direct sun exposure
- Number of people in the space
- Whether it is for home, retail, office or industrial use
- Any existing ducting, vents or old equipment
For repairs and servicing, tell us what the unit is doing. Is it blowing warm air, tripping power, icing up, leaking water or making a rattling sound? Those notes save time and help us bring the right tools from the start.
Quotes for refrigeration, cold rooms and pumps
Refrigeration work needs accurate information because the wrong size or spec can cost you money later. For cold room builds, give us the length, width and height, plus the product you want to store and how often the door will open. A butcher, a grocery store and a food storage room all need different temperatures and insulation levels. We also need to know whether the area is indoors, outdoors or in a high heat space.
Pump quotes are similar. A pump for garden water use is not the same as a pump for a stock watering line, pressure system or borehole. If you know the existing pressure, pipe sizes or the duty cycle, include that. If the pump has failed completely, send a photo of the nameplate if possible. That often tells us enough to narrow down the right replacement.
- Cold room size and target temperature
- Type of goods stored
- Door traffic and operating hours
- Pump application and water source
- Pipe size, pressure and power supply
Solar backup quotes for load-shedding planning
Solar backup requests work best when you list the exact things you want to keep running. We can then estimate inverter size, battery capacity and the extra protection needed for your wiring and equipment. In the Northern Cape, many homes and businesses want coverage for lights, Wi-Fi, gates, point of sale units, fridges or a few essential aircon points. The goal is to match the system to your actual use, not over size it just because it sounds better.
Tell us whether the property is a home, shop, office or workshop, and whether you want backup for short outages or longer load-shedding periods. If you already have solar parts on site, let us know what has been installed. That avoids duplication and helps us recommend only what is still needed.
After you send the request
After you submit your details, one of our team members will review the request and respond with pricing, options or follow-up questions. Lerato in sales can assist with product choices, Nadia can help with the paperwork side, and our technical team can confirm the practical points before work starts. If the quote is for a bigger job, such as a cold room, a full aircon fit-out or a pump system, we may send a technician or project lead to confirm site conditions.
We keep our quotes as clear as possible so you can see what is included and what is not. That means equipment, labour, consumables and any extra call-out or access costs are shown where needed. If you are comparing more than one option, ask us to itemise the differences. It is easier to make a good decision when the numbers are in front of you, and not buried in fine print.
